Question 1

What's the difference between medical massage and a regular massage?

Accepted Answer

Medical massage is built around a specific complaint and a goal — chronic low-back pain, post-injury stiffness, a stubborn knot that won't quit — using focused techniques on the area that needs it. A relaxation massage is a full-body glide meant to unwind you. Same hands, different intent. To be clear, we're a spa, not a clinic: we ease and support, we don't diagnose or cure.

Question 2

Can I use my HSA or FSA card for medical massage in Herndon?

Accepted Answer

Yes. We accept HSA and FSA cards directly at both of our Elden Street locations, and most plans treat therapeutic massage for a medical reason as an eligible expense. We'll provide a superbill on request so you have the documentation. Confirm the specifics with your plan administrator — coverage rules vary plan to plan.

Question 3

Do you bill my insurance directly?

Accepted Answer

No — we don't bill insurance. What we provide is a superbill, an itemized receipt with the detail your plan or HSA/FSA needs, which you submit yourself or keep on file for substantiation. Cash, credit card, HSA, and FSA are all accepted at both locations.

Question 4

How many medical massage sessions will I need?

Accepted Answer

It depends on the issue. Acute tension can ease in one to three visits; long-standing chronic patterns usually respond best to a short series, then occasional maintenance. We'll give you a realistic plan after the first session — never a hard sell, never a package you don't need.

Question 5

Is medical massage safe if I'm recovering from an injury or surgery?

Accepted Answer

Often, yes — once you're cleared. But ask your doctor first for anything acute, undiagnosed, or post-op without sign-off, and especially for nerve-related or clot-risk concerns. We're a spa, not a clinic; if your physician green-lights soft-tissue work, we tailor it carefully and avoid the affected area as needed. For post-op swelling and scar tissue specifically, post-surgery lymphatic massage is often the gentler starting point.

Question 6

How much does medical massage cost in Herndon?

Accepted Answer

Exact pricing: $159 for 60 minutes, $219 for 90 minutes, and $269 for 120 minutes. The 90-minute session is the most-requested for layered chronic tension — it gives us room to work more than one region. It's HSA/FSA eligible, with a superbill on request.

Question 7

Which Crystal Spa location should I book, and what are your hours?

Accepted Answer

Either works — Crystal Massage at 102 Elden St, Suite #18, (571) 352-4502, or Crystal Spa at 150 Elden St, Suite 150, (571) 519-9086. Both sit on Elden Street and both accept HSA/FSA. Hours are Mon-Thu 10am-8pm, Fri-Sat 9am-9pm, and Sun 10am-8pm. There's free parking, and we're minutes from downtown Herndon.

Medical Massage in Herndon, VA

Medical Massage in Herndon, VA — Key Facts

What's the difference between medical massage and a regular massage?

Can I use my HSA or FSA card for medical massage in Herndon?

Our Locations in Herndon, VA